Find quick answers to common questions about using Keyssue effectively.
Click 'Sign Up' and follow the registration process
Yes, go to Settings > Language preferences
Customize in Settings > Notifications
Yes, available on iOS and Android app stores
The questions our community asks most frequently
Our AI-powered translation achieves 95%+ accuracy for supported languages, with continuous improvements through machine learning.
Earn stamps by posting quality content, helping others, and positive community participation. Use them in our marketplace for rewards.
We support 7 languages: English, Korean, Japanese, Chinese (Simplified), Spanish, Portuguese, and Vietnamese.
We use AI moderation combined with human review to ensure community guidelines are followed and maintain a safe environment.
Complete various activities to unlock achievements: log in for the first time, create posts, receive likes, write comments, create channels, log in consecutively, earn stamps, and contribute to the community. Check your progress in Settings > Gamification.
Browse questions by topic
Basic information about Keyssue
Questions about posting and messaging
How our translation system works
Understanding our reward system
Participating in our community
Staying safe on our platform
Managing your account
Solving common problems
Basic information about Keyssue
Keyssue is a multilingual community platform that enables real-time communication across language barriers using AI-powered translation and gamification features.
Yes, Keyssue is free to use with all core features available to all users. We may introduce premium features in the future.
Simply create an account, set up your profile, choose your preferred languages, and start exploring channels that interest you.
Questions about posting and messaging
Navigate to a channel, click the 'Create Post' button, write your content, and publish. Your post will be automatically translated for other users.
Yes, you can edit posts within 24 hours of publishing. Click the edit button on your post and make your changes.
Click on any post to view and add comments. Comments are also translated in real-time for all users.
How our translation system works
Translation typically occurs within 1-2 seconds, providing near-instantaneous communication across languages.
Yes, you can toggle to view original text by clicking the language indicator next to any translated content.
You can report translation issues using the feedback button. Our AI continuously learns and improves from user feedback.
Understanding our reward system
Stamps are rewards for positive community participation. Earn them by posting quality content, helping others, receiving likes, and following community guidelines.
Use stamps in our marketplace to unlock profile customizations, special badges, early access to features, and exclusive community events.
No, stamps never expire. Once earned, they remain in your account permanently.
Participating in our community
Use the explore page to browse channels by category, popularity, or language. You can also search for specific topics.
Yes, users with good standing can create channels. You'll need to meet certain participation requirements first.
Click the report button on any post or comment. Choose the reason and provide details. Our moderation team will review it promptly.
Staying safe on our platform
We follow strict privacy guidelines, encrypt all data, and give you full control over your privacy settings. Read our Privacy Policy for details.
Yes, you can block users from your profile or by clicking the block option on their posts. This prevents all interaction between you.
We have zero tolerance for harassment. Report any incidents immediately, and our moderation team will take swift action.
Managing your account
Go to Settings > Profile to update your name, bio, profile picture, and other personal information.
Usernames can be changed once every 30 days. Go to Settings > Account to make changes.
Account deletion is permanent. Go to Settings > Account > Delete Account and follow the confirmation process.
Solving common problems
Try refreshing the page, clearing your browser cache, or checking your internet connection. Contact support if issues persist.
Ensure you have a stable internet connection and try refreshing the page. If the problem continues, report it to our technical team.
Check your email and password, try resetting your password, or clear your browser data. Contact support if you still can't access your account.
Can't find what you're looking for? Our support team is here to help.
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