Privacy Policy

At Keyssue, we are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This comprehensive privacy policy explains our data practices in accordance with international privacy laws including GDPR.

We collect information you provide directly to us, such as when you create an account, participate in community discussions, or contact us for support.

• Account information including name, email, and profile details
• Profile customization and preference settings
• Communication history and interaction patterns
• Messages, posts, and community participation
• Device information and usage analytics

We use your personal data to provide and improve our services, facilitate communication between users, and ensure community safety.

• To provide and maintain our translation and communication services
• To personalize your experience and improve our platform
• To send important updates and respond to your inquiries
• To protect against fraud and ensure platform security
• To analyze usage patterns and improve our services

We may share your information with third parties only in specific circumstances and with appropriate safeguards.

• With trusted service providers who assist in operating our platform
• With translation services to enable multilingual communication
• With analytics providers to understand user behavior and improve services
• When required by law or to protect our legal rights

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy.

• While your account is active and you continue using our services
• For up to 2 years after account inactivity to allow for reactivation
• 30 days after account deletion, except for legal requirements
• Longer periods when required by law or for legitimate business purposes

You have several rights regarding your personal data under applicable privacy laws.

• Right to access and receive a copy of your personal data
• Right to correct inaccurate or incomplete personal data
• Right to request deletion of your personal data
• Right to receive your data in a portable format
• Right to object to certain processing of your personal data

We implement comprehensive security measures to protect your personal information against unauthorized access and breaches.

• All data is encrypted in transit and at rest using industry-standard protocols
• Strict access controls and authentication measures for our systems
• Continuous monitoring for security threats and vulnerabilities
• Incident response procedures to address any security breaches promptly

If you have questions about this privacy policy or wish to exercise your rights, please contact us using the information below.